As of late, a nasty little bug has stricken enrolled Chrome OS devices. The glitch, which is causing managed Chromebooks to lose their enrollment status, has impacted thousands of devices and left developers working tirelessly to find a fix.
If you are an IT admin or education professional it is likely you have come across this issue as it seems to be having an impact on a wide range of Chromebook models, particularly those that live on charging carts when not in use.
What started as a relatively isolated incident, has now become a top priority issue for the Chromium team. The temporary fix, for those who sought out assistance, was to revert the devices to an earlier version of Chrome OS that was free from the unresolved bug.
Today, it looks as though a permanent repair has been implemented. Just days before the pending release of Chrome OS 61, an incremental update has surfaced and according to the bug report, this update contains the necessary tweaks to alleviate the now wide-spread epidemic.
We’re now pushing 9592.96.0 / 60.0.3112.114 (Chrome build is same as .94 was) with a potential fix for the unenrollment issue.
The report does note that devices that have not been reported as having the unenrollment issue will be excluded from this minor update. The developers are also asking for feedback from users as to the enrollment status after update to ensure the fix worked.
You can provide feedback via the CRBug Tracker here.
Additionally, if your institution has reverted and pinned OS versions on devices, you will need to unpin and manually push the update to the latest version of Chrome OS 60.0.3112.114.
Fingers crossed that this fix works and prevents any future issues.